Users:

1. These are the licensed end users ,who can login to application.

2. Once a user is created we cannot delete him ,we can only deactivate him.

3. If you want to create a new user, we have to assign

   1.License

   2.Profile

   3.Roles

Steps to create a new user: 

Classic:

1.Click on Setup

2.Click on Administer

3.Click on Manage users

4.Click on users

5.Click on New user

Lightning :

1.Click on Setup

2.Click on Administration

3.Click on user

4.Click on users

5.Click on New user 

6.Enter Required fields such as FirstName, LastName, username, alias name, email

7.Select the  Role 

8.select the license 

9.select Profile 

10.Save

Steps to self deactivate: 

1.Click on Setup

2.Click on Administer

3.Click on Manage users

4.Click on user Management Settings

5.Click on Self Deactivate

Freeze the user:

1.When we freeze the user, the user will  not be able to login to his account.

2.License given to the user will  still remain with the user.

Deactivate User:

1. When we Deactivate the User, the User will not be able to login to his account.

2. License given to the user will be released back to the organization.

Profile Level IP Ranges  Restriction:

1. This will specify the range of IP addresses from which a user can login to his account .

2. This can be defined at the profile level 

Navigation: 

1.Click on Setup

2.Click on Administer

3.Click on Manage users

4.Click on Profiles

5.Click on Choose the profile 

6.Click on IP Ranges

7.Specify the range of IP address

8.Save

Profile Level Login Hour Restrictions:

1.This will specify during which hours in the calendar user can login to his account.

2.This we can control at the profile level.

Navigation:

1.Click on Setup

2.Click on Administer

3.Click on Manage users

4.Click on Profiles

5.Click on Choose the profile 

6.Click on Login Hours

7.Click on Edit

8.Day wise set the Login Hours for user

9.Save

Profile Level Maximum Invalid Attempts: 

If we want to set maximum invalid attempts for specific groups of users then  we use Profile level restriction.

If a user is locked due to a maximum number of invalid attempts how admin will resolve.

a. Reset the password

b. Unlock the user.

Navigation:

1.Click on Setup

2.Click on Administer

3.Click on Manage users

4.Click on Profiles

5.Click on profile Name

6.Click on Edit

7.Choose Maximum Invalid Attempts 

8.Choose the lockout period 

Business Hours:

1.These are the days and hours during which your support team is available.

2.We can set the business hours at organization level

Navigation:

1.Click on Setup

2.Click on Administer

3.Click on Company Profile

4.Click on Business Hours

5.Click on Edit

6.Choose the time zone

7.Choose the Business Hours and Days.

IP Address and Network Access:

1. Generally when we are connected to salesforce from the external interfaces, salesforce requests username,password and securityToken for granting access.

2. If you are connecting from a trusted network it will grant access using username and password. 

3. To white IP address ,add the IP address of a third party system as IP ranges in Network access.

Navigation:

1.Click on Setup

2.Click on Administer

3.Click on Security Controllers

4.Click on NetWork Access

5.Click on Set the IPAddress

Login History:

Admin can track the login issues related to  the user from Login History.

Navigation:

1.Click on Setup

2.Click on Administer

3.Click on Manage Users

4.Click on Login History

Password Policies:

This will specify the rules of your password like 

a. Minimum Length of password 

b. Password format 

c. Security Question to reset your password 

d. How many old passwords should be remembered.

i.e your new password cannot be your last three passwords

e. Password expiry time.

Navigation:

1.Click on Setup

2.Click on Administer

3.Click on Security Controllers

4.Click on Password Policies

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